The Good, Best and the Evil! CE v9

What’s new for Dynamics 365 Customer Engagement Version 9.0!

DYNAMICS365SATURDAY
DYNAMICS365SATURDAY

Microsoft has announced the release of the new version for Dynamics 365 Customer Engagement Version 9.0 with a number of new features and deprecations that will be included with the release. The presentation for Dynamics 365 Saturday on March 10th 2018, has the most updated details on the features that were included for the developers and information about deprecated functions on the application.

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Dynamics 365 Saturday USA!

I am very honoured to announce that Dynamics 365 Saturday event will take place for the first time in the USA here in Dallas Tx. This will be the first CRM community event of its kind that to be held in the USA a completely free event for Dynamics 365 consultants and developers! The event is supported by Microsoft as well as Microsoft Partners. The event will be split into technical and strategy tracks addressing most intrinsic issues affecting Microsoft Dynamics 365 implementations.

I also have the honour to be presenting a session on the Customer Engagement track, please review the following agenda!

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Integration with Dynamics 365 CE and Azure Service Bus

Integration with Dynamics 365 CE and Azure Service Bus using Topics (Publisher/Subscriber Pattern)

Last year and the beginning of this year I have been participating and presenting different interesting topics for several different User Groups, also my company and other customers requested that I presented the same content and it’s interesting the response and the request to present the same information.

This topic started a few years ago when someone requested to implement and integrate with Azure and Dynamics CRM 2015, the initial presentation had a lot more complexity and the demos took a lot of time to complete, due to the authentication with Azure was implemented as ACS ( Access Control Services) and it was to complex to create the profile and the rules that will allow the integration. Dynamics 2016 and Dynamics 365 CE has changed the way to connect and authenticate with Azure using the SAS (Shared Access Signature) this updated authentication allow to configure and create the Service EndPoints in a couple minutes, allowing me to do the demo in a range of 30 mins, testing the connectivity and create record and send the information to Azure Service Bus Topics and Subscription using JSON messages.

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Workflow Custom Cancel Error Message!

Adding custom Cancel Error message to your workflows

Dynamics 365 CRM allow using the workflows and the easy functionality to validate and create logic for your business process, but when creating validation error or warning messages the only way to do this with workflows is to use the stop the workflow function or custom action, the action will enable providing a message, to show and display to the end user.

The following is the typical representation of the Stop Workflow Cancel Error Message

Workflow cancel Error message
Workflow Cancel Error Message default

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Stop Pop up for “www.crmdynint.com”

It seems that with the new Dynamics 365 CRM Online, there is been a pop up coming so often with the following URL “www.crmdynint.com”, the pop up keeps coming every few minutes and was really annoying to the point to investigate the source of this issue.

The pop up was related to the Learning Path functionality. To resolve the pop-up behavior you will need to open CRM Online and on the Options cog on the top right, and select the “Opt out of Learning Path” and then that pop up will stop.

The following screen shot will guide you the location for Opting out of the Learning Path functionality.

Learning Path PopUp Issues
Learning Path Pop Up Issues

That resolved for me! Hope will help you resolve the pop ups for you.

Abe.!